Shopkeepers: how to list your shop and products online for free

Why a local shop should be online

• Customers search for products and shops near them. If your items are visible, they come to your shop ready to buy.
• You can list new, refurbished and second-hand items, with the exact price and condition.
• Photos of your actual stock build trust more than any promise.

Start in five steps

• Create an account with your shop name and your phone number.
• Open the dukandar page and set up your shop profile with the category, the area and your timings.
• Use the quick-add flow to list items. Take a photo of the item, the app suggests a title and details, and you check and post.
• Set a fair price and say clearly whether the item is new, used or refurbished.
• Print your shop poster with the QR code and put it at your counter, so walk-in customers can see your other items.

Photos and descriptions for shops

• Photograph each item on a clean counter in daylight. Show the model label for phones and the registration plate area for vehicles (hide numbers if you prefer).
• Write the model, condition, warranty offered by you, and any accessories.
• Honest condition descriptions reduce returns and arguments.

Keep it fresh

• Remove sold items quickly. Customers lose trust when they come for an item that is gone.
• Add new stock weekly, and share your listings on your WhatsApp status and shop groups where customers have joined.
• Reply to chats during shop hours and say when you are closed.

Follow the rules

• List only items you have the right to sell. Do not list stolen, fake or banned items.
• Do not use other people's photos, and do not copy listings from other sites.
• Do not send bulk messages to customers who have not asked. Share by hand to people who know you.

• Explore cities and categories
• Post your item free

Safety tips

• Meet in a public, well-lit place and, where possible, take someone with you.
• Inspect the item before you pay and check it matches the listing.
• Never pay in advance, share OTPs, or move payment outside the agreed meeting.
• Keep contact through the listing page — contact details are privacy-gated in the app.
• Report suspicious sellers instead of continuing the conversation.

Frequently asked questions

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